Not a Technology Person: Motivating Older Adults Toward the Use of Mobile Technology
It addresses the challenge of technology adoption for the growing elderly population, but is incremental as it builds on existing human-computer interaction work without presenting new empirical results.
This position paper tackles the problem of motivating older adults to adopt mobile technology by discussing techniques to nudge them, as current efforts focus too much on interface design rather than studying motivation and adherence.
Older users population is rapidly increasing all over the World. Presently, we observe efforts in the human-computer interaction domain aiming to improve life quality of age 65 and over through the use of mobile apps. Nonetheless, these efforts focus primary on interface and interaction de- sign. Little work has focused on the study of motivation to use and adherence to, of elderly to technology. Developing specific design guidelines for this population is relevant, however it should be parallel to the study of desire of elderly to embrace specific technology in their life. Designers should not be limited to technology design but consider as well how to fully convey the value that technology can bring to the lives of the users and motivate adoption. This position paper discusses techniques that might nudge elderly towards the use of new technology.