Opportunity in Conflict: Understanding Tension Among Key Groups on the Trail
This work addresses conflicts among trail users for designers, but it is incremental as it focuses on understanding existing tensions without introducing new methods or broad impacts.
The paper investigates the identities, technological needs, and conflicts among trail users to inform design opportunities that can reduce tensions and enhance community experiences.
This paper examines the question of who technology users on the trail are, what their technological uses and needs are, and what conflicts exist between different trail users regarding technology use and experience, toward understanding how experiences of trail users contribute to designers. We argue that exploring these tensions provide opportunities for design that can be used to both mitigate conflicts and improve community on the trail.