Reinforcement Learning on Web Interfaces Using Workflow-Guided Exploration
This addresses the challenge of training RL agents on web interfaces, which is important for automating tasks like booking flights, but it is incremental as it builds on existing demonstration-based methods.
The paper tackles the problem of sparse rewards in training deep reinforcement learning agents for web-based tasks by constraining exploration with high-level workflows derived from demonstrations, achieving new state-of-the-art results and improving sample efficiency by over 100x compared to behavioral cloning.
Reinforcement learning (RL) agents improve through trial-and-error, but when reward is sparse and the agent cannot discover successful action sequences, learning stagnates. This has been a notable problem in training deep RL agents to perform web-based tasks, such as booking flights or replying to emails, where a single mistake can ruin the entire sequence of actions. A common remedy is to "warm-start" the agent by pre-training it to mimic expert demonstrations, but this is prone to overfitting. Instead, we propose to constrain exploration using demonstrations. From each demonstration, we induce high-level "workflows" which constrain the allowable actions at each time step to be similar to those in the demonstration (e.g., "Step 1: click on a textbox; Step 2: enter some text"). Our exploration policy then learns to identify successful workflows and samples actions that satisfy these workflows. Workflows prune out bad exploration directions and accelerate the agent's ability to discover rewards. We use our approach to train a novel neural policy designed to handle the semi-structured nature of websites, and evaluate on a suite of web tasks, including the recent World of Bits benchmark. We achieve new state-of-the-art results, and show that workflow-guided exploration improves sample efficiency over behavioral cloning by more than 100x.