Quantifying Interpretability and Trust in Machine Learning Systems
This work addresses the need for quantifiable measures to evaluate and improve interpretability and trust in ML systems, which is critical for applications like healthcare and law, though it builds incrementally on prior qualitative research.
The authors tackled the problem of measuring interpretability and trust in machine learning by proposing quantitative metrics, showing that their interpretability metric robustly differentiates methods and more than doubled productivity in annotation tasks.
Decisions by Machine Learning (ML) models have become ubiquitous. Trusting these decisions requires understanding how algorithms take them. Hence interpretability methods for ML are an active focus of research. A central problem in this context is that both the quality of interpretability methods as well as trust in ML predictions are difficult to measure. Yet evaluations, comparisons and improvements of trust and interpretability require quantifiable measures. Here we propose a quantitative measure for the quality of interpretability methods. Based on that we derive a quantitative measure of trust in ML decisions. Building on previous work we propose to measure intuitive understanding of algorithmic decisions using the information transfer rate at which humans replicate ML model predictions. We provide empirical evidence from crowdsourcing experiments that the proposed metric robustly differentiates interpretability methods. The proposed metric also demonstrates the value of interpretability for ML assisted human decision making: in our experiments providing explanations more than doubled productivity in annotation tasks. However unbiased human judgement is critical for doctors, judges, policy makers and others. Here we derive a trust metric that identifies when human decisions are overly biased towards ML predictions. Our results complement existing qualitative work on trust and interpretability by quantifiable measures that can serve as objectives for further improving methods in this field of research.