HCMar 1, 2019

Visualizing Multiple Process Attributes in one 3D Process Representation

arXiv:1903.00283v13 citations
Originality Synthesis-oriented
AI Analysis

This addresses visualization challenges for business process analysts, but it is incremental as it extends existing 2D methods to 3D without fundamentally changing the paradigm.

The paper tackled the problem of cluttered 2D visualizations in business process models by proposing techniques to use 3D space, such as visualizing swim lanes as a third dimension, and implemented a 3D process viewer; a survey with 42 participants supported that 3D representations effectively convey multiple attributes like time, data, and resources.

Business process models are usually visualized using 2D representations. However, multiple attributes contained in the models such as time, data, and resources can quickly lead to cluttered and complex representations. To address these challenges, this paper proposes techniques utilizing the 3D space (e.g., visualizing swim lanes as third dimension). All techniques are implemented in a 3D process viewer. On top of showing the feasibility of the proposed techniques, the 3D process viewer served as live demonstration after which 42 participants completed a survey. The survey results support that 3D representations are well-suited to convey information on multiple attributes in business process models.

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