Recent advances in conversational NLP : Towards the standardization of Chatbot building
This is an incremental review paper aimed at researchers and practitioners in conversational NLP, proposing standardization to improve development.
The paper provides an overview of the state-of-the-art in dialogue systems, categorizing them and comparing techniques to analyze strengths and weaknesses, concluding with a suggestion to standardize chatbot building.
Dialogue systems have become recently essential in our life. Their use is getting more and more fluid and easy throughout the time. This boils down to the improvements made in NLP and AI fields. In this paper, we try to provide an overview to the current state of the art of dialogue systems, their categories and the different approaches to build them. We end up with a discussion that compares all the techniques and analyzes the strengths and weaknesses of each. Finally, we present an opinion piece suggesting to orientate the research towards the standardization of dialogue systems building.