From GenderMag to InclusiveMag: An Inclusive Design Meta-Method
It addresses the problem of software inclusivity assessment for practitioners, offering a systematic method to evaluate support for diverse populations, though it appears incremental as an extension of an existing approach.
The paper introduces InclusiveMag, a generalization of GenderMag, to systematically assess software support for diverse users, and presents a multi-case study across eight diversity dimensions involving eight teams applying it to underserved and mainstream populations.
How can software practitioners assess whether their software supports diverse users? Although there are empirical processes that can be used to find "inclusivity bugs" piecemeal, what is often needed is a systematic inspection method to assess soft-ware's support for diverse populations. To help fill this gap, this paper introduces InclusiveMag, a generalization of GenderMag that can be used to generate systematic inclusiveness methods for a particular dimension of diversity. We then present a multi-case study covering eight diversity dimensions, of eight teams' experiences applying InclusiveMag to eight under-served populations and their "mainstream" counterparts.