SaaS CloudQual: A Quality Model for Evaluating Software as a Service on the Cloud Computing Environment
This addresses the need for quality selection in SaaS for cloud users, but it appears incremental as it builds on existing quality concepts.
The paper tackles the problem of evaluating software as a service (SaaS) quality in cloud computing by presenting a novel quality model based on key SaaS features, but no concrete results or numbers are provided.
Abstract The cloud computing is a key computing approach adopted by many organizations in order to share resources. It provides Everything As-A-Service (XaaS). Software-As-A-Service is an important resource on the cloud computing environment. Without installing any software locally, service user can use software as a utility. And enjoy the benefits of SaaS model. Hence SaaS usage is increased drastically, the demand for selecting quality is also increased. This paper presents a novel quality model intended for evaluating software as a service (SaaS), depending on the key features of Software as a service. Because SaaS key features are playing critical role in the quality and differentiating from conventional software quality.