Tackling Online Abuse: A Survey of Automated Abuse Detection Methods
It provides a comprehensive overview for researchers and practitioners working on online abuse detection, but is incremental as it synthesizes existing work.
This paper surveys automated abuse detection methods in NLP, reviewing existing datasets and computational approaches to address online harassment and other abuse, but does not present new results or numbers.
Abuse on the Internet represents an important societal problem of our time. Millions of Internet users face harassment, racism, personal attacks, and other types of abuse on online platforms. The psychological effects of such abuse on individuals can be profound and lasting. Consequently, over the past few years, there has been a substantial research effort towards automated abuse detection in the field of natural language processing (NLP). In this paper, we present a comprehensive survey of the methods that have been proposed to date, thus providing a platform for further development of this area. We describe the existing datasets and review the computational approaches to abuse detection, analyzing their strengths and limitations. We discuss the main trends that emerge, highlight the challenges that remain, outline possible solutions, and propose guidelines for ethics and explainability