What If Your Car Would Care? Exploring Use Cases For Affective Automotive User Interfaces
This work addresses the problem of designing emotion-aware car interfaces for drivers, but it is incremental as it focuses on use case exploration without introducing new methods.
The paper explores use cases for affective automotive user interfaces to enhance traffic safety and personal well-being, finding perceived benefits in pragmatic quality and cultural differences based on evaluations with 65 drivers in Germany and China.
In this paper we present use cases for affective user interfaces (UIs) in cars and how they are perceived by potential users in China and Germany. Emotion-aware interaction is enabled by the improvement of ubiquitous sensing methods and provides potential benefits for both traffic safety and personal well-being. To promote the adoption of affective interaction at an international scale, we developed 20 mobile in-car use cases through an inter-cultural design approach and evaluated them with 65 drivers in Germany and China. Our data shows perceived benefits in specific areas of pragmatic quality as well as cultural differences, especially for socially interactive use cases. We also discuss general implications for future affective automotive UI. Our results provide a perspective on cultural peculiarities and a concrete starting point for practitioners and researchers working on emotion-aware interfaces.