From Horseback Riding to Changing the World: UX Competence as a Journey
This work addresses how UX practitioners develop skills, but it is incremental as it builds on existing competence frameworks without introducing new methods or data.
The paper explores UX practitioner competence, identifying four domains and conceptualizing competence development as a journey, with the final stage aiming to transform society and UX practice.
In this paper, we explore the notion of competence in UX based on the perspective of practitioners. As a result of this exploration, we observed four domains through which we conceptualize a plan of sources of competence that describes the ways a UX practitioner develop competence. Based on this plane, we present the idea of competence as a journey. A journey whose furthest stage implies an urge towards transforming society and UX practice.