On Systematically Building a Controlled Natural Language for Functional Requirements
This addresses the problem of improving clarity and completeness in requirements documents for software analysts, particularly in the financial domain, but is incremental as it builds on existing CNL approaches.
The authors tackled the problem of quality issues like vagueness and ambiguity in natural language software requirements specifications by systematically developing a controlled natural language (CNL) called Rimay for functional requirements, resulting in an evaluation showing it captures 88% of requirements in unseen financial domain documents.
[Context] Natural language (NL) is pervasive in software requirements specifications (SRSs). However, despite its popularity and widespread use, NL is highly prone to quality issues such as vagueness, ambiguity, and incompleteness. Controlled natural languages (CNLs) have been proposed as a way to prevent quality problems in requirements documents, while maintaining the flexibility to write and communicate requirements in an intuitive and universally understood manner. [Objective] In collaboration with an industrial partner from the financial domain, we systematically develop and evaluate a CNL, named Rimay, intended at helping analysts write functional requirements. [Method] We rely on Grounded Theory for building Rimay and follow well-known guidelines for conducting and reporting industrial case study research. [Results] Our main contributions are: (1) a qualitative methodology to systematically define a CNL for functional requirements; this methodology is general and applicable to information systems beyond the financial domain, (2) a CNL grammar to represent functional requirements; this grammar is derived from our experience in the financial domain, but should be applicable, possibly with adaptations, to other information-system domains, and (3) an empirical evaluation of our CNL (Rimay) through an industrial case study. Our contributions draw on 15 representative SRSs, collectively containing 3215 NL requirements statements from the financial domain. [Conclusion] Our evaluation shows that Rimay is expressive enough to capture, on average, 88% (405 out of 460) of the NL requirements statements in four previously unseen SRSs from the financial domain.