Generating Informative Dialogue Responses with Keywords-Guided Networks
This addresses the issue of low-quality responses in chatbots for users, though it is incremental as it builds on existing Seq2Seq methods.
The paper tackles the problem of generic and uninformative responses in open-domain dialogue systems by proposing a keywords-guided Seq2Seq model, which generates more informative responses with gains in automatic and human evaluation metrics.
Recently, open-domain dialogue systems have attracted growing attention. Most of them use the sequence-to-sequence (Seq2Seq) architecture to generate responses. However, traditional Seq2Seq-based open-domain dialogue models tend to generate generic and safe responses, which are less informative, unlike human responses. In this paper, we propose a simple but effective keywords-guided Sequence-to-Sequence model (KW-Seq2Seq) which uses keywords information as guidance to generate open-domain dialogue responses. Specifically, KW-Seq2Seq first uses a keywords decoder to predict some topic keywords, and then generates the final response under the guidance of them. Extensive experiments demonstrate that the KW-Seq2Seq model produces more informative, coherent and fluent responses, yielding substantive gain in both automatic and human evaluation metrics.