Application of LEAN Principles to Improve Business Processes: a Case Study in Latvian IT Company
This research addresses process improvement for IT companies, but it is incremental as it applies existing LEAN principles to a specific case without introducing new methods.
The study applied LEAN principles to improve business processes in a Latvian IT company, identifying potential for enhanced workflow efficiency and providing results that can guide other IT companies in similar applications.
The research deals with application of the LEAN principles to business processes of a typical IT company. The paper discusses LEAN principles amplifying advantages and shortcomings of their application. The authors suggest use of the LEAN principles as a tool to identify improvement potential for IT company's business processes and work-flow efficiency. During a case study the implementation of LEAN principles has been exemplified in business processes of a particular Latvian IT company. The obtained results and conclusions can be used for meaningful and successful application of LEAN principles and methods in projects of other IT companies.