KARB Solution: Compliance to Quality by Rule Based Benchmarking
This addresses compliance and quality assessment for messenger apps, but it is incremental as it builds on existing benchmarking and hybrid methods.
The paper tackles compliance assessment by proposing the KARB solution, which uses rule-based benchmarking to evaluate systems, and demonstrates through a case study on messenger apps that the Hybrid Method DD-KARB provides effective quality score estimations.
Instead of proofs or logical evaluations, compliance assessment could be done by benchmarking. Benchmarks, in their nature, are applied. So a set of benchmarks could shape an applied solution for compliance assessment. In this paper, we introduce the KARB solution: Keeping away compliance Anomalies by Rule-based Benchmarking. By rule-based benchmarking, we mean evaluation of under-compliance-system by its symbolic specification and by using a set of symbolic rules (on behalf of semantic logic of evaluation). In order to demonstrate and investigate the manner of KARB solution, we conducted a case study. The IR-QUMA study (Iranian Survey on Quality in Messenger Apps) is defined to evaluate the quality of some messenger apps. the results of evaluations suggest that the Hybrid Method of DD-KARB (with combination of semantics-awareness and data-drivenness) is more effective than solo-methods and could compute a somehow good estimation for messenger-apps user quality scores. So DD-KARB could be considered as a method for quality benchmarking in this technical context.