Leading DevOps Practice and Principle Adoption
This addresses adoption issues for practitioners in DevOps-oriented organizations, but it is incremental as it focuses on existing practices.
The research identified challenges in adopting agile, lean, and DevOps practices in structured software organizations, finding that structured service management approaches like ITIL are most frequently adopted and contribute to success.
This research, undertaken in highly structured software-intensive organizations, outlines challenges associated to agile, lean and DevOps practices and principles adoption. The approach collected data via a series of thirty (30) interviews, with practitioners from the EMEA region (Czech Republic, Estonia, Italy, Georgia, Greece, The Netherlands, Saudi Arabia, South Africa, UAE, UK), working in nine (9) different industry domains and ten (10) different countries. A set of agile, lean and DevOps practices and principles, which organizations choose to include in their DevOps adoption journeys were identified. The most frequently adopted structured service management practices, contributing to DevOps practice adoption success, indicate that those with software development and operation roles in DevOps-oriented organizations benefit from existence of highly structured service management approaches such as ITIL.