Towards A Personal Shopper's Dilemma: Time vs Cost
For personal shoppers and similar logistics applications, this work provides a practical approximation for a computationally expensive multi-objective routing problem.
The paper tackles the NP-hard Personal Shopper's Dilemma query, which optimizes both time and cost for shopping routes. The proposed heuristic achieves two orders of magnitude speedup over the optimal baseline with low optimality and coverage gaps.
Consider a customer who needs to fulfill a shopping list, and also a personal shopper who is willing to buy and resell to customers the goods in their shopping lists. It is in the personal shopper's best interest to find (shopping) routes that (i) minimize the time serving a customer, in order to be able to serve more customers, and (ii) minimize the price paid for the goods, in order to maximize his/her potential profit when reselling them. Those are typically competing criteria leading to what we refer to as the Personal Shopper's Dilemma query, i.e., to determine where to buy each of the required goods while attempting to optimize both criteria at the same time. Given the query's NP-hardness we propose a heuristic approach to determine a subset of the sub-optimal routes under any linear combination of the aforementioned criteria, i.e., the query's approximate linear skyline set. In order to measure the effectiveness of our approach we also introduce two new metrics, optimality and coverage gaps w.r.t. an optimal, but computationally expensive, baseline solution. Our experiments, using realistic city-scale datasets, show that our proposed approach is two orders of magnitude faster than the baseline and yields low values for the optimality and coverage gaps.