Chatbot integration in few patterns
This work addresses integration challenges for developers building chatbots, but it is incremental as it focuses on reviewing and categorizing existing patterns.
The paper identifies architectural patterns for chatbot integration from a developer's perspective and reviews state-of-the-art development aids, but does not report specific results or numbers.
Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software landscape of tomorrow, while already today chatbots are invading a multitude of scenarios and contexts. This article takes a developer's perspective, identifies a set of architectural patterns that capture different chatbot integration scenarios, and reviews state-of-the-art development aids.