Towards human-agent knowledge fusion (HAKF) in support of distributed coalition teams
This work addresses the problem of human-machine teaming in coalition operations, but it is incremental as it describes initial steps and potential value without presenting new empirical results.
The paper tackles the challenge of building trust and enabling effective collaboration between human and machine agents in distributed coalition teams by proposing a human-agent knowledge fusion (HAKF) environment, which aims to enhance transparency and incorporate local human knowledge to improve agent performance in complex, uncertain scenarios.
Future coalition operations can be substantially augmented through agile teaming between human and machine agents, but in a coalition context these agents may be unfamiliar to the human users and expected to operate in a broad set of scenarios rather than being narrowly defined for particular purposes. In such a setting it is essential that the human agents can rapidly build trust in the machine agents through appropriate transparency of their behaviour, e.g., through explanations. The human agents are also able to bring their local knowledge to the team, observing the situation unfolding and deciding which key information should be communicated to the machine agents to enable them to better account for the particular environment. In this paper we describe the initial steps towards this human-agent knowledge fusion (HAKF) environment through a recap of the key requirements, and an explanation of how these can be fulfilled for an example situation. We show how HAKF has the potential to bring value to both human and machine agents working as part of a distributed coalition team in a complex event processing setting with uncertain sources.