Artificial Intelligence Systems applied to tourism: A Survey
It addresses the gap in AI research for the tourism sector, providing an up-to-date overview for researchers and practitioners.
This paper surveys the main applications of AI systems in tourism, highlighting the current state of the art and key works such as personal agents, traffic flow prediction, recommendation systems, and geospatial data visualization.
Artificial Intelligence (AI) has been improving the performance of systems for a diverse set of tasks and introduced a more interactive generation of personal agents. Despite the current trend of applying AI for a great amount of areas, we have not seen the same quantity of work being developed for the tourism sector. This paper reports on the main applications of AI systems developed for tourism and the current state of the art for this sector. The paper also provides an up-to-date survey of this field regarding several key works and systems that are applied to tourism, like Personal Agents, for providing a more interactive experience. We also carried out an in-depth research on systems for predicting traffic human flow, more accurate recommendation systems and even how geospatial is trying to display tourism data in a more informative way and prevent problems before they arise.