Robotic Process Automation -- A Systematic Literature Review and Assessment Framework
This work provides a structured overview and assessment framework for researchers and practitioners in the field of Robotic Process Automation, which is an incremental contribution.
This paper systematically reviews 63 publications on Robotic Process Automation (RPA), categorizing and analyzing them to present the state-of-the-art in the field. From these findings, it derives a framework for systematically analyzing, assessing, and comparing RPA works.
Robotic Process Automation (RPA) is the automation of rule-based routine processes to increase efficiency and to reduce costs. Due to the utmost importance of process automation in industry, RPA attracts increasing attention in the scientific field as well. This paper presents the state-of-the-art in the RPA field by means of a Systematic Literature Review (SLR). In this SLR, 63 publications are identified, categorised, and analysed along well-defined research questions. From the SLR findings, moreover, a framework for systematically analysing, assessing, and comparing existing as well as upcoming RPA works is derived. The discovered thematic clusters advise further investigations in order to develop an even more detailed structural research approach for RPA.