Designing for Contestation: Insights from Administrative Law
This paper addresses the problem of limited contestability in algorithmic systems for individuals affected by their decisions, offering an incremental conceptual framework.
This paper explores how principles from administrative law can inform the design of systems for contesting algorithmic decisions, aiming to improve accountability for decision subjects.
A paper presented at the Workshop on Contestability in Algorithmic Systems at CSCW 2019. Challenging algorithmic decisions is important to decision subjects, yet numerous factors can limit a person's ability to contest such decisions. We propose that administrative law systems, which were created to ensure that governments are kept accountable for their actions and decision making in relation to individuals, can provide guidance on how to design contestation systems for algorithmic decision-making.