Conversational Norms for Human-Robot Dialogues
This addresses the challenge of improving verbal human-robot interaction by managing norm violations, but it is incremental as it builds on existing grammar systems without introducing a new paradigm.
The paper tackles the problem of enabling human-robot dialogue systems to handle breaches of conversational norms like Gricean maxims, using co-operating distributed grammar systems to model dialogue and develop detection and handling methods.
This paper describes a recently initiated research project aiming at supporting development of computerised dialogue systems that handle breaches of conversational norms such as the Gricean maxims, which describe how dialogue participants ideally form their utterances in order to be informative, relevant, brief, etc. Our approach is to model dialogue and norms with co-operating distributed grammar systems (CDGSs), and to develop methods to detect breaches and to handle them in dialogue systems for verbal human-robot interaction.