All in one stroke? Intervention Spaces for Dark Patterns
This work tackles the problem of dark patterns for users and designers, but it is incremental as it builds on existing workshop discussions without presenting new empirical results.
This position paper addresses the complexity of dark patterns by proposing a matrix of interventions with measure and scope axes, and discusses specific interventions based on discussions from a 2021 CHI workshop.
This position paper draws from the complexity of dark patterns to develop arguments for differentiated interventions. We propose a matrix of interventions with a \textit{measure axis} (from user-directed to environment-directed) and a \textit{scope axis} (from general to specific). We furthermore discuss a set of interventions situated in different fields of the intervention spaces. The discussions at the 2021 CHI workshop "What can CHI do about dark patterns?" should help hone the matrix structure and fill its fields with specific intervention proposals.