Helping People Deal With Disinformation -- A Socio-Technical Perspective
It addresses the societal issue of disinformation for the general public, but is incremental as it outlines a workshop agenda rather than new findings.
The paper tackles the problem of disinformation by proposing a research agenda to understand why people believe it, how to support recognition, and evaluate tools, without presenting specific results or numbers.
At the latest since the advent of the Internet, disinformation and conspiracy theories have become ubiquitous. Recent examples like QAnon and Pizzagate prove that false information can lead to real violence. In this motivation statement for the Workshop on Human Aspects of Misinformation at CHI 2021, I explain my research agenda focused on 1. why people believe in disinformation, 2. how people can be best supported in recognizing disinformation, and 3. what the potentials and risks of different tools designed to fight disinformation are.