HCMay 5, 2021

The EMPATHIC Project: Mid-term Achievements

arXiv:2105.01878v125 citations
Originality Synthesis-oriented
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This work addresses the challenge of assisting the elderly and their carers in maintaining an active lifestyle, but it is incremental as it describes ongoing project progress without new breakthroughs.

The paper reports mid-term achievements of the EMPATHIC project, which tackles the problem of promoting active aging for the elderly by developing personalized virtual coaches, focusing on integrating intelligent technologies like voice, eye, and facial analysis with dialogue systems.

The goal of active aging is to promote changes in the elderly community so as to maintain an active, independent and socially-engaged lifestyle. Technological advancements currently provide the necessary tools to foster and monitor such processes. This paper reports on mid-term achievements of the European H2020 EMPATHIC project, which aims to research, innovate, explore and validate new interaction paradigms and platforms for future generations of personalized virtual coaches to assist the elderly and their carers to reach the active aging goal, in the vicinity of their home. The project focuses on evidence-based, user-validated research and integration of intelligent technology, and context sensing methods through automatic voice, eye and facial analysis, integrated with visual and spoken dialogue system capabilities. In this paper, we describe the current status of the system, with a special emphasis on its components and their integration, the creation of a Wizard of Oz platform, and findings gained from user interaction studies conducted throughout the first 18 months of the project.

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