HCMay 12, 2021

User requirements for inclusive technology for older adults

arXiv:2105.05729v133 citations
Originality Synthesis-oriented
AI Analysis

This work addresses the need for inclusive technology design for older adults to support active aging, but it is incremental as it builds on existing knowledge in user requirements without introducing a new paradigm.

The paper tackles the problem of designing active aging technologies that are inclusive for older adults by investigating user requirements to overcome barriers to acceptance and use, resulting in a model of user requirements for such technology.

Active aging technologies are increasingly designed to support an active lifestyle. However, the way in which they are designed can raise different barriers to acceptance of and use by older adults. Their designers can adopt a negative stereotype of aging. Thorough understanding of user requirements is central to this problem. This paper investigates user requirements for technologies that encourage an active lifestyle and provide older people with the means to self-manage their physical, mental, and emotional health. This requires consideration of the person and the sociotechnical context of use. We describe our work in collecting and analyzing older adults' requirements for a technology which enables an active lifestyle. The main contribution of the paper is a model of user requirements for inclusive technology for older people.

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