Towards an Integrated Conceptual Modelling Kernel for Business Transaction Workflows
This work addresses the need for integrated conceptual modeling in business workflows, but it appears incremental as it builds on existing CSCW and workflow systems without claiming major breakthroughs.
The paper tackles the problem of modeling business transaction workflows by developing essential concepts and features to incorporate collaboration and coordination, advancing information systems implementation models beyond traditional discrete units.
The workflow concept, proliferated through the recently emergent computer supported cooperative work (CSCW) systems and workflow systems, advances information systems (IS) implementation models by incorporating aspects of collaboration and coordination in business processes. Under traditional implementation models, applications are partitioned into discrete units of functionality, with (typically) operational procedures used to describe how human and computerised actions of business processes combine to deliver business services. In this paper, a number of essential modelling concepts and features for business transaction workflows are developed.