Handling Bias in Toxic Speech Detection: A Survey
This survey addresses the problem of bias in automated toxicity detection for online platforms, which is incremental as it organizes existing chaotic literature.
The paper systematically surveys limitations and challenges in existing methods for mitigating bias in toxic speech detection, including a case study on bias shift due to knowledge-based mitigation, to help the research community develop more robust and fair models.
Detecting online toxicity has always been a challenge due to its inherent subjectivity. Factors such as the context, geography, socio-political climate, and background of the producers and consumers of the posts play a crucial role in determining if the content can be flagged as toxic. Adoption of automated toxicity detection models in production can thus lead to a sidelining of the various groups they aim to help in the first place. It has piqued researchers' interest in examining unintended biases and their mitigation. Due to the nascent and multi-faceted nature of the work, complete literature is chaotic in its terminologies, techniques, and findings. In this paper, we put together a systematic study of the limitations and challenges of existing methods for mitigating bias in toxicity detection. We look closely at proposed methods for evaluating and mitigating bias in toxic speech detection. To examine the limitations of existing methods, we also conduct a case study to introduce the concept of bias shift due to knowledge-based bias mitigation. The survey concludes with an overview of the critical challenges, research gaps, and future directions. While reducing toxicity on online platforms continues to be an active area of research, a systematic study of various biases and their mitigation strategies will help the research community produce robust and fair models.