Device-Directed Speech Detection: Regularization via Distillation for Weakly-Supervised Models
This work addresses false trigger mitigation in virtual assistants to improve user experience, though it is incremental as it builds on existing methods with a novel data sampling strategy.
The paper tackles the problem of detecting device-directed speech without a wake-word, specifically for touch-based invocations, by proposing a weakly-supervised model regularized via knowledge distillation from an ASR-based model, resulting in a 66% gain in accuracy over the base model and an additional 20% improvement with an ensemble.
We address the problem of detecting speech directed to a device that does not contain a specific wake-word. Specifically, we focus on audio coming from a touch-based invocation. Mitigating virtual assistants (VAs) activation due to accidental button presses is critical for user experience. While the majority of approaches to false trigger mitigation (FTM) are designed to detect the presence of a target keyword, inferring user intent in absence of keyword is difficult. This also poses a challenge when creating the training/evaluation data for such systems due to inherent ambiguity in the user's data. To this end, we propose a novel FTM approach that uses weakly-labeled training data obtained with a newly introduced data sampling strategy. While this sampling strategy reduces data annotation efforts, the data labels are noisy as the data are not annotated manually. We use these data to train an acoustics-only model for the FTM task by regularizing its loss function via knowledge distillation from an ASR-based (LatticeRNN) model. This improves the model decisions, resulting in 66% gain in accuracy, as measured by equal-error-rate (EER), over the base acoustics-only model. We also show that the ensemble of the LatticeRNN and acoustic-distilled models brings further accuracy improvement of 20%.