Improving Generalizability in Implicitly Abusive Language Detection with Concept Activation Vectors
This work addresses the challenge of maintaining accurate content moderation systems for online platforms as abusive language evolves, though it is incremental in applying an existing interpretability method to a new domain.
The paper tackled the problem of abusive language detection models failing to generalize to new types of implicit abuse, such as COVID-related anti-Asian hate speech, and introduced a novel metric, Degree of Explicitness, which improved data enrichment by suggesting informative implicit examples.
Robustness of machine learning models on ever-changing real-world data is critical, especially for applications affecting human well-being such as content moderation. New kinds of abusive language continually emerge in online discussions in response to current events (e.g., COVID-19), and the deployed abuse detection systems should be updated regularly to remain accurate. In this paper, we show that general abusive language classifiers tend to be fairly reliable in detecting out-of-domain explicitly abusive utterances but fail to detect new types of more subtle, implicit abuse. Next, we propose an interpretability technique, based on the Testing Concept Activation Vector (TCAV) method from computer vision, to quantify the sensitivity of a trained model to the human-defined concepts of explicit and implicit abusive language, and use that to explain the generalizability of the model on new data, in this case, COVID-related anti-Asian hate speech. Extending this technique, we introduce a novel metric, Degree of Explicitness, for a single instance and show that the new metric is beneficial in suggesting out-of-domain unlabeled examples to effectively enrich the training data with informative, implicitly abusive texts.