Less is More: Learning to Refine Dialogue History for Personalized Dialogue Generation
This work addresses the challenge of personalization in dialogue systems for users, but it is incremental as it builds on existing methods by improving history refinement.
The paper tackles the problem of generating personalized dialogue responses by refining noisy and lengthy dialogue history to extract more accurate persona information, resulting in superior performance on two real-world datasets with more informative and personalized responses.
Personalized dialogue systems explore the problem of generating responses that are consistent with the user's personality, which has raised much attention in recent years. Existing personalized dialogue systems have tried to extract user profiles from dialogue history to guide personalized response generation. Since the dialogue history is usually long and noisy, most existing methods truncate the dialogue history to model the user's personality. Such methods can generate some personalized responses, but a large part of dialogue history is wasted, leading to sub-optimal performance of personalized response generation. In this work, we propose to refine the user dialogue history on a large scale, based on which we can handle more dialogue history and obtain more abundant and accurate persona information. Specifically, we design an MSP model which consists of three personal information refiners and a personalized response generator. With these multi-level refiners, we can sparsely extract the most valuable information (tokens) from the dialogue history and leverage other similar users' data to enhance personalization. Experimental results on two real-world datasets demonstrate the superiority of our model in generating more informative and personalized responses.