Empirical study of Machine Learning Classifier Evaluation Metrics behavior in Massively Imbalanced and Noisy data
This work addresses the lack of standard evaluation metrics for fraud detection systems, which is a critical problem for financial institutions dealing with imbalanced and noisy data, though it is incremental as it builds on existing metrics.
The study tackled the challenge of evaluating machine learning classifiers in fraud detection by modeling human annotation errors and extreme data imbalance, demonstrating that a combined F1 score and g-mean is the best metric for such scenarios.
With growing credit card transaction volumes, the fraud percentages are also rising, including overhead costs for institutions to combat and compensate victims. The use of machine learning into the financial sector permits more effective protection against fraud and other economic crime. Suitably trained machine learning classifiers help proactive fraud detection, improving stakeholder trust and robustness against illicit transactions. However, the design of machine learning based fraud detection algorithms has been challenging and slow due the massively unbalanced nature of fraud data and the challenges of identifying the frauds accurately and completely to create a gold standard ground truth. Furthermore, there are no benchmarks or standard classifier evaluation metrics to measure and identify better performing classifiers, thus keeping researchers in the dark. In this work, we develop a theoretical foundation to model human annotation errors and extreme imbalance typical in real world fraud detection data sets. By conducting empirical experiments on a hypothetical classifier, with a synthetic data distribution approximated to a popular real world credit card fraud data set, we simulate human annotation errors and extreme imbalance to observe the behavior of popular machine learning classifier evaluation matrices. We demonstrate that a combined F1 score and g-mean, in that specific order, is the best evaluation metric for typical imbalanced fraud detection model classification.