UCEpic: Unifying Aspect Planning and Lexical Constraints for Generating Explanations in Recommendation
This work addresses the challenge of making recommendation explanations more convincing for users, though it appears incremental by building on existing aspect-planning methods.
The paper tackles the problem of generating personalized explanations for recommendations by unifying aspect planning and lexical constraints, resulting in improved diversity and informativeness of explanations on datasets like RateBeer and Yelp.
Personalized natural language generation for explainable recommendations plays a key role in justifying why a recommendation might match a user's interests. Existing models usually control the generation process by aspect planning. While promising, these aspect-planning methods struggle to generate specific information correctly, which prevents generated explanations from being convincing. In this paper, we claim that introducing lexical constraints can alleviate the above issues. We propose a model, UCEpic, that generates high-quality personalized explanations for recommendation results by unifying aspect planning and lexical constraints in an insertion-based generation manner. Methodologically, to ensure text generation quality and robustness to various lexical constraints, we pre-train a non-personalized text generator via our proposed robust insertion process. Then, to obtain personalized explanations under this framework of insertion-based generation, we design a method of incorporating aspect planning and personalized references into the insertion process. Hence, UCEpic unifies aspect planning and lexical constraints into one framework and generates explanations for recommendations under different settings. Compared to previous recommendation explanation generators controlled by only aspects, UCEpic incorporates specific information from keyphrases and then largely improves the diversity and informativeness of generated explanations for recommendations on datasets such as RateBeer and Yelp.