Large Language Models Struggle to Learn Long-Tail Knowledge
This addresses the issue of knowledge gaps in AI systems for users relying on accurate information retrieval, though it is incremental in analyzing existing limitations.
The paper tackles the problem of large language models struggling to learn rarely occurring information by showing that their ability to answer fact-based questions strongly correlates with the frequency of relevant documents in pre-training data, with models needing massive scaling to handle long-tail knowledge, and retrieval-augmentation is proposed as a solution.
The Internet contains a wealth of knowledge -- from the birthdays of historical figures to tutorials on how to code -- all of which may be learned by language models. However, while certain pieces of information are ubiquitous on the web, others appear extremely rarely. In this paper, we study the relationship between the knowledge memorized by large language models and the information in pre-training datasets scraped from the web. In particular, we show that a language model's ability to answer a fact-based question relates to how many documents associated with that question were seen during pre-training. We identify these relevant documents by entity linking pre-training datasets and counting documents that contain the same entities as a given question-answer pair. Our results demonstrate strong correlational and causal relationships between accuracy and relevant document count for numerous question answering datasets (e.g., TriviaQA), pre-training corpora (e.g., ROOTS), and model sizes (e.g., 176B parameters). Moreover, while larger models are better at learning long-tail knowledge, we estimate that today's models must be scaled by many orders of magnitude to reach competitive QA performance on questions with little support in the pre-training data. Finally, we show that retrieval-augmentation can reduce the dependence on relevant pre-training information, presenting a promising approach for capturing the long-tail.