NLP meets psychotherapy: Using predicted client emotions and self-reported client emotions to measure emotional coherence
This work addresses the challenge of understanding emotional processes in psychotherapy for mental health clients, though it is incremental as it applies existing NLP methods to a new domain.
The study tackled the problem of measuring emotional coherence between clients' self-reported emotions and expressed emotions in psychotherapy using NLP, finding significant correlations between self-reported and predicted emotions, with coherence in positive emotions highly correlated with well-being.
Emotions are experienced and expressed through various response systems. Coherence between emotional experience and emotional expression is considered important to clients' well being. To date, emotional coherence (EC) has been studied at a single time point using lab-based tasks with relatively small datasets. No study has examined EC between the subjective experience of emotions and emotion expression in therapy or whether this coherence is associated with clients' well being. Natural language Processing (NLP) approaches have been applied to identify emotions from psychotherapy dialogue, which can be implemented to study emotional processes on a larger scale. However, these methods have yet to be used to study coherence between emotional experience and emotional expression over the course of therapy and whether it relates to clients' well-being. This work presents an end-to-end approach where we use emotion predictions from our transformer based emotion recognition model to study emotional coherence and its diagnostic potential in psychotherapy research. We first employ our transformer based approach on a Hebrew psychotherapy dataset to automatically label clients' emotions at utterance level in psychotherapy dialogues. We subsequently investigate the emotional coherence between clients' self-reported emotional states and our model-based emotion predictions. We also examine the association between emotional coherence and clients' well being. Our findings indicate a significant correlation between clients' self-reported emotions and positive and negative emotions expressed verbally during psychotherapy sessions. Coherence in positive emotions was also highly correlated with clients well-being. These results illustrate how NLP can be applied to identify important emotional processes in psychotherapy to improve diagnosis and treatment for clients suffering from mental-health problems.