Toward Human-Like Evaluation for Natural Language Generation with Error Analysis
This work addresses the need for more accurate and human-like evaluation in NLG tasks, but it is incremental as it builds on an existing metric.
The paper tackles the problem of improving automatic evaluation metrics for natural language generation by incorporating human-like error analysis, resulting in BARTScore++ outperforming existing metrics in 20 out of 25 test settings.
The state-of-the-art language model-based automatic metrics, e.g. BARTScore, benefiting from large-scale contextualized pre-training, have been successfully used in a wide range of natural language generation (NLG) tasks, including machine translation, text summarization, and data-to-text. Recent studies show that considering both major errors (e.g. mistranslated tokens) and minor errors (e.g. imperfections in fluency) can produce high-quality human judgments. This inspires us to approach the final goal of the evaluation metrics (human-like evaluations) by automatic error analysis. To this end, we augment BARTScore by incorporating the human-like error analysis strategies, namely BARTScore++, where the final score consists of both the evaluations of major errors and minor errors. Experimental results show that BARTScore++ can consistently improve the performance of vanilla BARTScore and outperform existing top-scoring metrics in 20 out of 25 test settings. We hope our technique can also be extended to other pre-trained model-based metrics. We will release our code and scripts to facilitate the community.