NormBank: A Knowledge Bank of Situational Social Norms
This resource addresses the need for flexible normative reasoning in interactive and assistive AI systems, representing an incremental advancement over prior commonsense resources.
The authors introduced NormBank, a knowledge bank of 155k situational social norms designed to ground normative reasoning for AI systems, and demonstrated its utility through transfer experiments.
We present NormBank, a knowledge bank of 155k situational norms. This resource is designed to ground flexible normative reasoning for interactive, assistive, and collaborative AI systems. Unlike prior commonsense resources, NormBank grounds each inference within a multivalent sociocultural frame, which includes the setting (e.g., restaurant), the agents' contingent roles (waiter, customer), their attributes (age, gender), and other physical, social, and cultural constraints (e.g., the temperature or the country of operation). In total, NormBank contains 63k unique constraints from a taxonomy that we introduce and iteratively refine here. Constraints then apply in different combinations to frame social norms. Under these manipulations, norms are non-monotonic - one can cancel an inference by updating its frame even slightly. Still, we find evidence that neural models can help reliably extend the scope and coverage of NormBank. We further demonstrate the utility of this resource with a series of transfer experiments.