Reference Free Domain Adaptation for Translation of Noisy Questions with Question Specific Rewards
This work addresses the challenge of making multilingual Q&A accessible in noisy environments, though it is incremental as it builds on existing NMT techniques.
The paper tackles the problem of translating noisy, grammatically incorrect questions in community Q&A portals using a reference-free domain adaptation method for neural machine translation, achieving a 1.9 BLEU score improvement over conventional approaches.
Community Question-Answering (CQA) portals serve as a valuable tool for helping users within an organization. However, making them accessible to non-English-speaking users continues to be a challenge. Translating questions can broaden the community's reach, benefiting individuals with similar inquiries in various languages. Translating questions using Neural Machine Translation (NMT) poses more challenges, especially in noisy environments, where the grammatical correctness of the questions is not monitored. These questions may be phrased as statements by non-native speakers, with incorrect subject-verb order and sometimes even missing question marks. Creating a synthetic parallel corpus from such data is also difficult due to its noisy nature. To address this issue, we propose a training methodology that fine-tunes the NMT system only using source-side data. Our approach balances adequacy and fluency by utilizing a loss function that combines BERTScore and Masked Language Model (MLM) Score. Our method surpasses the conventional Maximum Likelihood Estimation (MLE) based fine-tuning approach, which relies on synthetic target data, by achieving a 1.9 BLEU score improvement. Our model exhibits robustness while we add noise to our baseline, and still achieve 1.1 BLEU improvement and large improvements on TER and BLEURT metrics. Our proposed methodology is model-agnostic and is only necessary during the training phase. We make the codes and datasets publicly available at \url{https://www.iitp.ac.in/~ai-nlp-ml/resources.html#DomainAdapt} for facilitating further research.