LineConGraphs: Line Conversation Graphs for Effective Emotion Recognition using Graph Neural Networks
This addresses the problem of real-world emotion recognition for applications like healthcare and chatbots by offering a more practical, speaker-independent approach, though it is incremental in method.
The paper tackled emotion recognition in conversations by proposing speaker-independent models with short-term context, achieving state-of-the-art F1-scores of 64.58% and 76.50% on benchmark datasets.
Emotion Recognition in Conversations (ERC) is a critical aspect of affective computing, and it has many practical applications in healthcare, education, chatbots, and social media platforms. Earlier approaches for ERC analysis involved modeling both speaker and long-term contextual information using graph neural network architectures. However, it is ideal to deploy speaker-independent models for real-world applications. Additionally, long context windows can potentially create confusion in recognizing the emotion of an utterance in a conversation. To overcome these limitations, we propose novel line conversation graph convolutional network (LineConGCN) and graph attention (LineConGAT) models for ERC analysis. These models are speaker-independent and built using a graph construction strategy for conversations -- line conversation graphs (LineConGraphs). The conversational context in LineConGraphs is short-term -- limited to one previous and future utterance, and speaker information is not part of the graph. We evaluate the performance of our proposed models on two benchmark datasets, IEMOCAP and MELD, and show that our LineConGAT model outperforms the state-of-the-art methods with an F1-score of 64.58% and 76.50%. Moreover, we demonstrate that embedding sentiment shift information into line conversation graphs further enhances the ERC performance in the case of GCN models.