AIHCFeb 16, 2024

Operational Collective Intelligence of Humans and Machines

arXiv:2402.13273v1h-index: 37HCI
Originality Synthesis-oriented
AI Analysis

This research addresses the problem of improving coordinated actions in operational settings for decision-makers by exploring incremental enhancements through ACF.

The paper investigates whether aggregative crowdsourced forecasting (ACF) can be applied to operational scenarios to enhance decision-making by leveraging collective intelligence from human-machine teams, aiming to provide novel operational capabilities for decision-advantage.

We explore the use of aggregative crowdsourced forecasting (ACF) as a mechanism to help operationalize ``collective intelligence'' of human-machine teams for coordinated actions. We adopt the definition for Collective Intelligence as: ``A property of groups that emerges from synergies among data-information-knowledge, software-hardware, and individuals (those with new insights as well as recognized authorities) that enables just-in-time knowledge for better decisions than these three elements acting alone.'' Collective Intelligence emerges from new ways of connecting humans and AI to enable decision-advantage, in part by creating and leveraging additional sources of information that might otherwise not be included. Aggregative crowdsourced forecasting (ACF) is a recent key advancement towards Collective Intelligence wherein predictions (X\% probability that Y will happen) and rationales (why I believe it is this probability that X will happen) are elicited independently from a diverse crowd, aggregated, and then used to inform higher-level decision-making. This research asks whether ACF, as a key way to enable Operational Collective Intelligence, could be brought to bear on operational scenarios (i.e., sequences of events with defined agents, components, and interactions) and decision-making, and considers whether such a capability could provide novel operational capabilities to enable new forms of decision-advantage.

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