Enterprise Use Cases Combining Knowledge Graphs and Natural Language Processing
It addresses knowledge management challenges for enterprises by reviewing existing methods, but is incremental as it builds on prior surveys without introducing new results.
This paper discusses synergies from combining knowledge graphs and natural language processing in enterprise contexts, covering use cases in KG construction, reasoning, and NLP tasks, and assesses their practical maturity.
Knowledge management is a critical challenge for enterprises in today's digital world, as the volume and complexity of data being generated and collected continue to grow incessantly. Knowledge graphs (KG) emerged as a promising solution to this problem by providing a flexible, scalable, and semantically rich way to organize and make sense of data. This paper builds upon a recent survey of the research literature on combining KGs and Natural Language Processing (NLP). Based on selected application scenarios from enterprise context, we discuss synergies that result from such a combination. We cover various approaches from the three core areas of KG construction, reasoning as well as KG-based NLP tasks. In addition to explaining innovative enterprise use cases, we assess their maturity in terms of practical applicability and conclude with an outlook on emergent application areas for the future.