Untangle the KNOT: Interweaving Conflicting Knowledge and Reasoning Skills in Large Language Models
This work addresses a critical issue for developers and researchers using LLMs in dynamic knowledge environments, though it is incremental as it builds on prior studies by focusing on reasoning aspects.
The paper tackles the problem of large language models (LLMs) struggling to assimilate external knowledge that conflicts with their internal memory, by constructing a new dataset called KNOT for knowledge conflict resolution in question answering. The result includes an in-depth analysis of reasoning levels and empirical guidelines for improving LLM performance in such scenarios.
Providing knowledge documents for large language models (LLMs) has emerged as a promising solution to update the static knowledge inherent in their parameters. However, knowledge in the document may conflict with the memory of LLMs due to outdated or incorrect knowledge in the LLMs' parameters. This leads to the necessity of examining the capability of LLMs to assimilate supplemental external knowledge that conflicts with their memory. While previous studies have explained to what extent LLMs extract conflicting knowledge from the provided text, they neglect the necessity to reason with conflicting knowledge. Furthermore, there lack a detailed analysis on strategies to enable LLMs to resolve conflicting knowledge via prompting, decoding strategy, and supervised fine-tuning. To address these limitations, we construct a new dataset, dubbed KNOT, for knowledge conflict resolution examination in the form of question answering. KNOT facilitates in-depth analysis by dividing reasoning with conflicting knowledge into three levels: (1) Direct Extraction, which directly extracts conflicting knowledge to answer questions. (2) Explicit Reasoning, which reasons with conflicting knowledge when the reasoning path is explicitly provided in the question. (3) Implicit Reasoning, where reasoning with conflicting knowledge requires LLMs to infer the reasoning path independently to answer questions. We also conduct extensive experiments on KNOT to establish empirical guidelines for LLMs to utilize conflicting knowledge in complex circumstances. Dataset and associated codes can be accessed at https://github.com/THU-KEG/KNOT .