Less is More for Improving Automatic Evaluation of Factual Consistency
This work addresses the need for reliable evaluation metrics in natural language generation applications, offering an incremental improvement over existing methods.
The paper tackled the problem of improving automatic evaluation of factual consistency in generated texts by showing that using a smaller, cleaner subset of training data can enhance performance, with their model LIM-RA achieving the highest score on 24 out of 33 test datasets.
Assessing the factual consistency of automatically generated texts in relation to source context is crucial for developing reliable natural language generation applications. Recent literature proposes AlignScore which uses a unified alignment model to evaluate factual consistency and substantially outperforms previous methods across many benchmark tasks. In this paper, we take a closer look of datasets used in AlignScore and uncover an unexpected finding: utilizing a smaller number of data points can actually improve performance. We process the original AlignScore training dataset to remove noise, augment with robustness-enhanced samples, and utilize a subset comprising 10\% of the data to train an improved factual consistency evaluation model, we call LIM-RA (Less Is More for Robust AlignScore). LIM-RA demonstrates superior performance, consistently outperforming AlignScore and other strong baselines like ChatGPT across four benchmarks (two utilizing traditional natural language generation datasets and two focused on large language model outputs). Our experiments show that LIM-RA achieves the highest score on 24 of the 33 test datasets, while staying competitive on the rest, establishing the new state-of-the-art benchmarks.