Challenges and Opportunities of NLP for HR Applications: A Discussion Paper
It addresses the problem of applying NLP to HR applications for organizations, but it is incremental as it focuses on reviewing existing and potential uses rather than introducing new methods.
The paper reviews the use cases for text analytics in human resources management, analyzing both realized and potential applications, and discusses the opportunities and risks associated with these.
Over the course of the recent decade, tremendous progress has been made in the areas of machine learning and natural language processing, which opened up vast areas of potential application use cases, including hiring and human resource management. We review the use cases for text analytics in the realm of human resources/personnel management, including actually realized as well as potential but not yet implemented ones, and we analyze the opportunities and risks of these.