The Impact of AI on Perceived Job Decency and Meaningfulness: A Case Study
It addresses the experiential impact of AI on workers, an incremental study focusing on job satisfaction in the IT domain.
This paper investigates how AI affects job decency and meaningfulness in IT workplaces through interviews, finding that respondents envision AI as a complement to humans, potentially maintaining or increasing job satisfaction.
The proliferation of Artificial Intelligence (AI) in workplaces stands to change the way humans work, with job satisfaction intrinsically linked to work life. Existing research on human-AI collaboration tends to prioritize performance over the experiential aspects of work. In contrast, this paper explores the impact of AI on job decency and meaningfulness in workplaces. Through interviews in the Information Technology (IT) domain, we not only examined the current work environment, but also explored the perceived evolution of the workplace ecosystem with the introduction of an AI. Findings from the preliminary exploratory study reveal that respondents tend to visualize a workplace where humans continue to play a dominant role, even with the introduction of advanced AIs. In this prospective scenario, AI is seen as serving as a complement rather than replacing the human workforce. Furthermore, respondents believe that the introduction of AI will maintain or potentially increase overall job satisfaction.