Learning treatment effects while treating those in need
This addresses a practical problem for policymakers in public services by enabling more efficient resource allocation and program evaluation, though it is incremental in combining existing concepts of targeting and learning.
The paper tackles the conflict between targeting high-need individuals for social programs and evaluating causal effects, proposing a framework that balances these goals with randomized allocation rules, achieving up to 90% of optimal targeting utility while requiring less than twice the samples of a randomized controlled trial for effect estimation.
Many social programs attempt to allocate scarce resources to people with the greatest need. Indeed, public services increasingly use algorithmic risk assessments motivated by this goal. However, targeting the highest-need recipients often conflicts with attempting to evaluate the causal effect of the program as a whole, as the best evaluations would be obtained by randomizing the allocation. We propose a framework to design randomized allocation rules which optimally balance targeting high-need individuals with learning treatment effects, presenting policymakers with a Pareto frontier between the two goals. We give sample complexity guarantees for the policy learning problem and provide a computationally efficient strategy to implement it. We then collaborate with the human services department of Allegheny County, Pennsylvania to evaluate our methods on data from real service delivery settings. Optimized policies can substantially mitigate the tradeoff between learning and targeting. For example, it is often possible to obtain 90% of the optimal utility in targeting high-need individuals while ensuring that the average treatment effect can be estimated with less than 2 times the samples that a randomized controlled trial would require. Mechanisms for targeting public services often focus on measuring need as accurately as possible. However, our results suggest that algorithmic systems in public services can be most impactful if they incorporate program evaluation as an explicit goal alongside targeting.