GroUSE: A Benchmark to Evaluate Evaluators in Grounded Question Answering
This addresses the challenge of reliable automated evaluation in RAG systems for researchers and practitioners, though it is incremental as it builds on existing evaluation methods.
The paper tackles the problem of evaluating grounded answers in Retrieval-Augmented Generation systems by introducing GroUSE, a benchmark of 144 unit tests to assess judge models, revealing that existing frameworks often miss key failure modes and that correlation with GPT-4 is insufficient for practical performance.
Retrieval-Augmented Generation (RAG) has emerged as a common paradigm to use Large Language Models (LLMs) alongside private and up-to-date knowledge bases. In this work, we address the challenges of using LLM-as-a-Judge when evaluating grounded answers generated by RAG systems. To assess the calibration and discrimination capabilities of judge models, we identify 7 generator failure modes and introduce GroUSE (Grounded QA Unitary Scoring of Evaluators), a meta-evaluation benchmark of 144 unit tests. This benchmark reveals that existing automated RAG evaluation frameworks often overlook important failure modes, even when using GPT-4 as a judge. To improve on the current design of automated RAG evaluation frameworks, we propose a novel pipeline and find that while closed models perform well on GroUSE, state-of-the-art open-source judges do not generalize to our proposed criteria, despite strong correlation with GPT-4's judgement. Our findings suggest that correlation with GPT-4 is an incomplete proxy for the practical performance of judge models and should be supplemented with evaluations on unit tests for precise failure mode detection. We further show that finetuning Llama-3 on GPT-4's reasoning traces significantly boosts its evaluation capabilities, improving upon both correlation with GPT-4's evaluations and calibration on reference situations.