Device-Directed Speech Detection for Follow-up Conversations Using Large Language Models
This addresses the need for naturalistic user experience in virtual assistants by improving detection accuracy in follow-up conversations, representing a strong incremental improvement over existing methods.
The paper tackled the problem of accurately detecting device-directed speech in follow-up conversations with virtual assistants, achieving a 20-40% reduction in false alarms at a fixed false reject rate by jointly modeling previous speech context and ASR uncertainty using large language models.
Follow-up conversations with virtual assistants (VAs) enable a user to seamlessly interact with a VA without the need to repeatedly invoke it using a keyword (after the first query). Therefore, accurate Device-directed Speech Detection (DDSD) from the follow-up queries is critical for enabling naturalistic user experience. To this end, we explore the notion of Large Language Models (LLMs) and model the first query when making inference about the follow-ups (based on the ASR-decoded text), via prompting of a pretrained LLM, or by adapting a binary classifier on top of the LLM. In doing so, we also exploit the ASR uncertainty when designing the LLM prompts. We show on the real-world dataset of follow-up conversations that this approach yields large gains (20-40% reduction in false alarms at 10% fixed false rejects) due to the joint modeling of the previous speech context and ASR uncertainty, compared to when follow-ups are modeled alone.