Influences on LLM Calibration: A Study of Response Agreement, Loss Functions, and Prompt Styles
This work addresses the need for reliable LLM deployment by providing insights into calibration factors, though it is incremental in building on existing methods.
The study tackled the problem of improving calibration in large language models (LLMs) by investigating response agreement, loss functions, and prompt styles, resulting in a novel framework that outperformed baselines across four datasets.
Calibration, the alignment between model confidence and prediction accuracy, is critical for the reliable deployment of large language models (LLMs). Existing works neglect to measure the generalization of their methods to other prompt styles and different sizes of LLMs. To address this, we define a controlled experimental setting covering 12 LLMs and four prompt styles. We additionally investigate if incorporating the response agreement of multiple LLMs and an appropriate loss function can improve calibration performance. Concretely, we build Calib-n, a novel framework that trains an auxiliary model for confidence estimation that aggregates responses from multiple LLMs to capture inter-model agreement. To optimize calibration, we integrate focal and AUC surrogate losses alongside binary cross-entropy. Experiments across four datasets demonstrate that both response agreement and focal loss improve calibration from baselines. We find that few-shot prompts are the most effective for auxiliary model-based methods, and auxiliary models demonstrate robust calibration performance across accuracy variations, outperforming LLMs' internal probabilities and verbalized confidences. These insights deepen the understanding of influence factors in LLM calibration, supporting their reliable deployment in diverse applications.